FAQs

1. Are your fragrances suitable for sensitive skin?
Our perfumes are non-allergenic. The perfumes formulated with high-quality ingredients, to ensure compatibility with your skin.

2. Can I return a perfume if I don't like it?
Please refer to our Return and Refund Policy for more details.

3. Do you offer international shipping?
Yes, we offer international shipping. Please check our Shipping Policy for more information on shipping costs, delivery times, and countries we ship to. (imp point to discuss)

4. Can I order samples before committing to a full-sized bottle?
you can schedule an appointment for testing at your doorstep or at our shop to experience our fragrances before making a decision. 
For this point we also need to discuss about outside Kolkata and international 

5. How should I store my perfumes to preserve their fragrance?
Store your perfumes in a cool, dry place away from direct sunlight and extreme temperature changes. Keep the cap tightly closed to maintain the fragrance's integrity.

6. What is the shelf life of your perfumes?
Our perfumes have a shelf life of [Number of Years] years when stored properly. Check the product label for the specific recommended period.

7. How can I contact your customer support?
You can reach our customer support team by emailing [Customer Support Email] or by using the contact form on our Contact Us page. We aim to respond to inquiries within [Response Time] hours.

8. Do you offer gift wrapping and personalization for perfumes?
Yes, we offer gift wrapping and personalization options. You can select these options during the checkout process to create a memorable gift.

9. How do I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

10. Can I purchase your perfumes in physical stores?
Yes, our perfumes are available exclusively through our website and flagship store at Camac Street, Camac Square Mall, 2nd Floor, #204, Kolkata 700071